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Terms of use

These Terms only apply to your use of BLAST Booking (BLAST).

The coaches/hitters (referred to as coaches) whom you make a booking with, may have separate terms that will apply to your specific booking. For example, the coaches might have their own terms on cancellation and refund conditions.

When you have made a booking through BLAST, your booking is made directly with the coach. BLAST only acts as a mediator, which means your booking, as well as your payment, will be forwarded to the relevant selling coach. This also means that the coach is fully responsible for his or her service, acts and omissions. BLAST is not liable to you or any person for anything that is related to the service these coaches are providing.

Below you will find some examples of features and information that become available when you choose to register a BLAST account:

Create a profile and provide information such as your contact details, gender, date of birth and picture as well as a description of you and information about your accessibility to play.
Find available coaches.
Get an overview of previous and upcoming bookings.
Get information about your booking history, pending and previous payments. It is also possible to add and save a payment card.
Manage account settings and preferences, such as subscription to newsletters.
There is NO option on BLAST for a player to book courts, before booking a coach through BLAST make sure this is element is covered.

To register and manage your BLAST account and your use of BLAST, we will need to process your personal data. You can read more about our processing of your personal data in our Privacy Policy.

Below you will find our Terms in their full and detailed version. Some of the information is included due to legal requirements. Therefore, they might feel a bit long and complicated – but do not hesitate to contact us if you have any questions. You can contact us by email on info@bbooking.se

The Terms of Use – full and detailed version

1. General

BBOOKING AB, with Swedish company reg. no 559246-0736 (the “Supplier”, “we”, “our” or “us”) provides an online booking system (the “BLAST”) available by login to our BLAST mobile application (the “App”).
Through BLAST, we provide an online booking system for several sports, mainly racket sports, creating a possibility to find, book and pay for sport coaches. The main features of BLAST are described above in the introduction of these Terms.
These Terms of Use (the “Terms”) regulate your (the “User” or “you”) use of BLAST, including when you register a BLAST account, log in to your BLAST account and use BLAST. These Terms apply to use of the the App and all content offered, sold and/or made available on the App.
In order to accept these Terms and use BLAST, you must acknowledge that you have the necessary legal competence, e.g. that you are of legal age. If you do not have such necessary legal competence, you confirm that you have received your parent’s or legal guardian’s permission to use BLAST and that your parent or legal guardian hereby agrees to these Terms on your behalf.
By accepting these Terms, you undertake to comply with them for the use of BLAST. Accepting the Terms means that you confirm that you have understood the Terms, that you undertake to comply with the Terms and that the information you provide in BLAST is correct, honest and up-to-date.
If you act on behalf of a legal entity, you accept the Terms both in your own right and on behalf of such legal entity and guarantee that you are authorised to accept the Terms on behalf of the legal entity.
BLAST is not liable to you or any person for the coaches, hitters, nor the facilities they work at, their goods and/or services and their acts or omissions.
It is important for us to comply with applicable laws. These Terms will apply to the maximum extent allowed by national mandatory law in the User’s country of residence where we market BLAST.

2. About the BLAST Account

When you register a BLAST account, you can make use of several features and information as you can read about above in the introduction to these Terms.
To register a BLAST account, you need to register your first and last name, e-mail address and password. It is also possible to register an account by connecting to your Apple account, Facebook account or other account you may use which we offer an integration with. In that case, we will collect your personal data from Apple, Facebook or relevant account entities, as the case may be. You may also choose to share more personal data. Information regarding our processing of your personal data can be found in our Privacy Policy.
The registration of a BLAST account is free of charge.
It is only allowed to have one (1) account per User.
You undertake to ensure that no one but you can use your login credentials. You shall not reveal the password to any unauthorised person and shall ensure that any documents revealing your username (e-mail address) and password are stored in a way that prevents unauthorised access to the information. You must immediately change the password or notify us if you suspect that your login credentials have been compromised.
You can delete your BLAST account and/or uninstall the App at any time.

3. User Requirements

Subject to these Terms, we grant the User a right to use BLAST on a device owned or controlled by the User.
The User is responsible for not using BLAST in any way that is illegal or causes damage or inconvenience to others. We comply with Swedish law and have the right to remove any content or similar that is inappropriate or illegal. If we suspect that the User’s account or login information is misused or if the usage otherwise violates the Terms, we also have the right to suspend the User. We have the right to, irrespective of the reason, assign the User with new login details.
In the event that it is revealed that any use of BLAST, the Website and/or the App by the User is in breach of these Terms, the User shall reimburse us for all reasonable costs and expenses related to such use.

4. Bookings, Purchases and Payments Within BLAST

You may book and pay for coaching/hitting sessions at certain venues, through your BLAST account.
A purchased booking within BLAST may only be used in its entirety on a single occasion. It is not possible to save a booking for future use. The booking is personal and may not be transferred to another party, unless otherwise specified.
When you make a booking or purchase through BLAST, your booking or purchase will be forwarded to the relevant provider (the coach). Your booking will be available to the coach. The coaches acts independently from us and are by no means part of the supplier. The coaches are not agents of us and they do not have any right to represent us. We are not, to the extent permitted by applicable law, responsible for any information or content on the Coaches’ websites and/or applications or any information provided by them, we are not responsible for the coaches, their services, their acts nor omissions.
We act as a mediator of the bookings or purchases that you make with the coaches through BLAST, including for the payment of the booking. This means that when you make a payment in our App, payment is made to us or a party designated by us and then your payment is forwarded to the relevant coach. We act in the name and for the account of the coaches. We do not bear the costs or the benefits of the legal transaction to be carried out but settle accounts with the coaches in question.
The prices that are stated in the App at the time of booking apply to your booking. All prices are represented in local currency including VAT.
If the price or information about a session in the App is incorrect and you realised or should have realised that, the price or information will not apply to the purchase. In that case, we will contact you as soon as possible.
We offer different payment options and you can choose which payment option that you want to use. We, and/or the payment service providers we make use of, have the right to choose which payment options to offer, which can differ from time to time. The available payment options that you can choose from are always stated on the booking page. Additional costs may apply, depending on the option that you choose.
It is possible for you to cancel your booking and receive a refund, you must cancel no later than 24 hours before the session start. If you cancel more than 24 hours before the sessions start you will receive a refund of the total amount minus a 5% cancelation fee. If you cancel less that 24 hours before the start of the session, the full amount will be charged.

5. Modifications and Updates

BLAST is an online service and we will provide the version of BLAST that is the most recent one available at the time of the conclusion of these Terms.
If you use the App, we will provide updates and features as they become available and provide you with updates, including security updates, in order to keep BLAST secure and in conformity with these Terms. In some cases, you need to take action to update BLAST. You are free to choose whether to install the updates provided. If you decide not to install the updates, you should, however, not expect that BLAST remains in conformity with these Terms. If you decide not to install updates which are necessary for keeping BLAST in conformity with these Terms, including security updates, it will affect our liability for conformity in relation to those features that the relevant updates are supposed to maintain in conformity. If an update is required, we will inform you of this and any consequences of not implementing the update.
In addition to modifications aimed at maintaining conformity, we will under certain conditions modify the features of BLAST, provided that we have a valid reason for such modification and if it is without cost for you. We have a valid reason to make changes where the modification is necessary in order to adapt BLAST to a new technical environment or an increased number of users, if we have other important operational reasons, if we want to develop or add any type of features or contents of BLAST or if we want to improve the user-experience of BLAST. We will inform you of any changes in accordance with mandatory regulations.
You always have the right to, at any given time, stop using BLAST, delete your BLAST account and/or uninstall the App, independent of whether we have made changes to BLAST or not.

6. Maintenance and Support

Although it is our ambition, we cannot guarantee that BLAST, the App are provided without technical disruptions. We may therefore have to restrict the access to BLAST, Website and/or App due to for example service, support, safety or technical reasons.
If there is any problem with BLAST, the User shall, to the extent that can be considered reasonable, work together with us to determine if it is the User’s hardware, software or network connection that causes problems with BLAST. If not, we may not be able to help the User with the problem.
If there is any problem with BLAST, the Website and/or the App, or if the User is dissatisfied in any way, we should be contacted as soon as possible. Our contact details are stated below in section “contact information”. We will do our best to try and find a solution to the problem as soon as possible.
You are fully responsible for protecting your technical equipment against unauthorised use, including using appropriate anti-virus software and firewall.

7. Special Terms for the App

Download and use of the App is free of charge.
The App is downloaded in App Store or in Google Play Store by the User. In App Store and in Google Play Store, respectively, there are requirements for the User to meet certain terms in favor of Apple Inc. and Google LLC, respectively (the “App terms”). In case of conflict between the App terms and the Terms, the App terms take precedence.
The User acknowledges that the Terms only apply between the User and the Supplier and not between the User and Apple Inc. or Google LLC. The Supplier is solely responsible for the App and its contents.
The User confirms that the Supplier is solely responsible in accordance with the Terms to meet all demands from the User or another regarding the App or the User’s possession and/or use of the App.
The User confirms that Apple Inc. and Google LLC, respectively, have no obligation to furnish any maintenance and support services with respect to the App and that the Supplier is solely responsible for providing any maintenance and support services with respect to the App as specified in the Terms or as required under applicable law. If the User experiences that the App is faulty it is important that the Supplier is informed as soon as possible. The Supplier´s contact details are stated below in section 13.
If the User has downloaded the App from Google Play Store, Google has no warranty obligation whatsoever with respect to the App and any claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
If the User downloads the App from App Store the following also applies:
1. The User confirms that the Supplier, and not Apple Inc., is solely responsible for the App and its contents.
2. The User confirms that the User is only granted a non-transferable right to use the App on any Apple-branded products owned or controlled by the User in a way that is allowed according to Apple Media Services Terms and Conditions.
3. In the event of any failure of the App to conform to any applicable warranty, the User may notify Apple, and Apple will refund the purchase price for the App to the User. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the Supplier’s sole responsibility.
4. The Supplier is also responsible for addressing any claims of the User or any third party relating to the App or the User´s possession and/or use of the App, including, but not limited to: i) product liability claims; ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and iii) claims arising under consumer protection law or similar legislation.
5. In the event of any third party claim that the App or the User’s possession and use of the App infringes that third party’s intellectual property rights, the Supplier, and not Apple Inc., will be solely responsible for the investigation, defense, settlement and discharge of such intellectual property infringement claims.
6. By accepting the Terms, the User represents and warrants that (i) the User is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) the User is not listed on any U.S. Government list of prohibited or restricted parties.
7. Any questions, complaints or claims with respect to the App should be directed to the Supplier by the contact information stated in section 13.
8. The User must, in addition to complying with Apple Media Services Terms and Conditions, also comply with applicable third-party terms of agreement when using the App.
9. The User acknowledges and agrees that Apple Inc., and its subsidiaries, may be a third-party beneficiary of the Terms and, upon the User’s acceptance of the Terms, Apple Inc. will have the right to enforce the Terms against the User as a third-party beneficiary of the Terms.

8. Intellectual Property Rights

BLAST and all intellectual property rights associated therewith are, and will at all times remain, the sole and exclusive property of the Supplier. The User has no right, title or interest in or to BLAST or the intellectual property associated therewith, except as expressly set forth in these Terms.
Content on the Website and/or in the App may not be used to a greater extent than is necessary for the User in order to use BLAST under these Terms and in the intended manner.
You warrant that if you as a User upload anything to BLAST, such as profile pictures or other information, you have the right to use such information and that it does not infringe any third party rights.

9. Personal Data

We are the controller for the processing of your personal data relating to your use of BLAST. We process your personal data mainly to administrate your BLAST account and to provide BLAST. Information regarding our processing of personal data can be found in our Privacy Policy.
Your personal data will be processed by the coaches where you have made a booking. Coaches are also controllers for processing of personal data to administrate your bookings. Information about our respective responsibilities in relation to this can be found in our Privacy Policy and to the extent the coach is the controller, in the coaches equivalent document.
The coaches will also process your personal data as independent controllers and will inform you of this separately.

10. Right of Withdrawal

According to mandatory EU consumer protection legislation, you have the right to withdraw from your agreement with us within fourteen (14) days from the day you downloaded and accepted these Terms. Since BLAST is free to use, if you choose to exercise this right, we recommend that you do so by removing your BLAST account.
If you use the App you also need to uninstall the App from your phone. You can also contact us on the contact details specified in section 13 below or use the Swedish Consumer Agency’s standard form for exercising the right of withdrawal which you can find here. If you exercise your right of withdrawal, we will remove all personal data that you have provided to us through BLAST in accordance with GDPR. Please note that your personal data may still be processed through your BLAST account if you only uninstall the App from your phone but don’t delete your BLAST account. For more information about our processing of personal data see our Privacy Policy.
You can always stop using BLAST, uninstall the App and/or delete your BLAST account even if the above-mentioned 14-day period has passed. If you have any questions or wish to withdraw from your agreement with us, you can always contact us on the contact details specified in section 13 in these Terms.
The right of withdrawal according to mandatory EU consumer protection legislation does not apply to the bookings and purchases you make with coaches through BLAST, since these concern leisure activities carried out on a given day or for a limited period of time. Therefore, you have no right to withdraw from bookings. You may however cancel your bookings and receive a refund according to the cancellations and refunds policy stated above in section 4.

11. Complaints

If there is something wrong concerning your use of BLAST, you have the right to make a complaint during the time that these Terms apply and up to two months from the time of termination of these Terms. In the event of a successful complaint you have a right to compensation and amendment in accordance with mandatory law.
If you want to make a complaint, you can contact us on the contact details stated in section 13 below.
Our liability is as limited as permitted by applicable law or mandatory consumer protection law in your country of residence where we market BLAST.
BLAST is not responsible for the service provided by coaches at the respective facilities and will not accept any claims related to the coaches, their services, acts and omissions.

12. Term, Termination and Changes

These Terms enter into force on the adoption date set out below. Your agreement with us will enter into force when you start to use BLAST or register a BLAST account. Your agreement with us will remain in force until you delete your BLAST account or, if you do not have a registered BLAST account, or stop using BLAST.
You always have the right to, at any given time, stop using BLAST, delete your BLAST account and/or uninstall the App.
The special terms for the App (section 7 in these Terms) and all other terms regarding the App will enter into force when you install and use the App for the first time and will remain in force until you uninstall the App.
We reserve the right to make changes and amendments to these Terms. The latest updated version of the Terms is posted on the Website and in the App. Changes will become valid once you have accepted the Terms (when you use BLAST), or thirty (30) days after we have informed you of the changes. You are entitled to delete your BLAST account, stop using BLAST and/or uninstall the App from your phone when you become aware of such changes.
We have the right to assign any part of our rights and obligations under the agreement between BLAST and the User without the User’s prior consent.

13. Contact Information

1. If you have questions or want to file a complaint, you can contact us by our email-address info@bbooking.se

14. Governing Law and Disputes

Any dispute, controversy or claim regarding the interpretation or application of these Terms shall be governed by and construed in accordance with Swedish law and settled by public court in Sweden.
In the event of a dispute, we follow decisions from alternative dispute resolution bodies. You can contact The National Board for Consumer Disputes (ARN), either on their website or by sending a letter to Box 174, 101 23 Stockholm.
In some cases you, as a consumer, can also complain via EU’s web-based dispute resolution platform, which you can access here.

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This Terms of Use was adopted by BLAST (BBooking AB) on the 21 of November 2022.